How we serve communities in Illinois
Find out how we can help bring your community’s vision to life.
Helping your association accomplish more
A prosperous community needs a reliable partner that pays attention to the big picture as well as the small details. We deliver the world-class management experience and services you want with consistency and care.
Maintaining your community like it’s our own
The ongoing upkeep of your community protects your safety, well-being, and property values.
Leverage our real estate management services network
No matter your needs, our local experts can connect you to industry-leading professionals and solutions to guide you through the sales, leasing, and management process from beginning to end.
Signature services that streamline operations
Major developers consistently turn to us because we deliver exceptional service, competitive pricing, and an unmatched suite of programs and services.
Financial security you can trust
We employ the tightest financial standards across a wide range of offerings.
Bringing industry-leading technology solutions to you
Associa Chicagoland takes a leadership approach to technology—with your data security always top of mind.
Lift the liveliness of your neighborhood
Our dedicated lifestyle directors design engaging programs for all community types so that neighbors can connect.




Meet your leadership team

Office information
Main Office
1827 Walden Office Sq
Suite 200
Schaumburg, IL 60173
Contact
P: 847.490.3833
Email: HelpMeChicagoland@associa.us
Mon - Fri, 8:00 am - 5:00 pm
Open in person 9:00 am - 4:00 pm for appointments
Branch President
Kara Cermak, CMCA®, AMS®, PCAM®
Email: Kara.Cermak@associachicagoland.com
P: 847.774.8648
Vice President
Robyn Braun
Email: Robyn.Braun@associachicagoland.com
P: 847-882-2365(O) ; 630-514-6315 (M)
Vice President Business Development
Erica Horndasch
Email: erica.horndasch@associa.us
P: 847.882.8352 (O) ; 630.217.8167 (M)
Chicago Communities Served:
University Village
South Loop
New East Side
River North
Gold Coast
Lakeview
Edgewater
Streeterville
Lincoln Park
Plainfield Communities Served:
Plainfield
Aurora
Oswego
Romeoville
Naperville
Darien
Bartlett
Batavia
Glen Ellyn
Saint Charles
Crown Point
IN
Schaumburg Communities Served:
Schaumburg
Palatine
Arlington Heights
Des Plaines
Elgin
Hoffman Estates
Huntley
Algonquin
Northbrook
Wauconda
Lake Zurich
Buffalo Grove
*All areas are included, but not limited to.



Chicago
343 W. Erie Street
Suite 330
Chicago, IL 60654
Contact
P: 312.944.2611
Email: AskUs@associa.us
Hours
This office is open by appointment only.
Plainfield
1281 Windham Pkwy
Romeoville, IL 60446
Contact
P: 815.886.0953
Hours
This office is open by appointment only.

What people say about us
Read direct feedback from the clients and communities we serve.
"The service provided has been exceptional, timely, and expertly supplied."
Micah C.
News and Updates

Associa Chicagoland Celebrates Grand Opening of New Schaumburg Office
Associa Chicagoland celebrates its new Schaumburg office, designed to support growth, collaboration, and enhanced client service.
We’re dedicated to the very best
At Associa Chicagoland, we’re always looking for top talent. If you value family spirit and strive to push the envelope with great customer service, you should consider joining our team.
Join our team
Common questions
Associa Chicagoland serves the Chicago area and Northwest Indiana from offices in Chicago, Schaumburg, and Plainfield. Coverage includes the Chicago neighborhoods of Streeterville, River North, the Gold Coast, Lincoln Park, Lakeview, Edgewater, South Loop, New East Side, and University Village, along with Schaumburg, Palatine, Arlington Heights, Des Plaines, Elgin, Hoffman Estates, Huntley, Algonquin, Northbrook, Wauconda, Lake Zurich, Buffalo Grove, Plainfield, Aurora, Oswego, Romeoville, Naperville, Darien, Bartlett, Batavia, Glen Ellyn, Saint Charles, and Crown Point, Indiana.
Associa Chicagoland manages single-family and master-planned communities, condominiums, lofts and townhomes, luxury high-rises, mixed-use developments, active adult communities, golf and club communities, municipal utility districts, and investment properties.
Fees are custom to each community and quoted in a written management proposal rather than published as a flat rate. Boards can request a proposal for their own association.
The board of directors keeps its governing authority, setting policy, approving budgets and contracts, and making final decisions for the association. Associa Chicagoland carries out those decisions and handles daily operations, including financial administration and reporting, assessment billing, vendor coordination, homeowner service requests, and compliance follow-up. The exact division is documented in each community's management agreement.
A dedicated transition team works with your assigned community manager, your current management company, and the association to keep the handoff seamless. The team reviews past meeting minutes and policies, reviews vendor contracts and scopes of service, collects homeowner fees and account balances, holds vendor walkthroughs, and runs a board orientation or meet and greet. This applies whether a community is coming from another management company or from self-management.
Associa Chicagoland has more than 120 team members, and its leadership holds the CMCA (Certified Manager of Community Associations), AMS (Association Management Specialist), and PCAM (Professional Community Association Manager) designations. The company belongs to the Community Associations Institute, the Institute of Real Estate Management, and the Streeterville Organization of Active Residents.











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